waja33 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") is issued by waja33 ("we", "platform" or "waja33.org") and applies to all users and players who access our website and services. This Policy describes our practices regarding the collection, use, disclosure and protection of your personal information.

By registering an account, using the waja33 platform or accessing any part of our website, you agree to the terms set out in this Privacy Policy. If you do not agree with any provision in this document, you are advised not to use our platform.

waja33 operates under international licensing and is subject to strict compliance requirements relating to data protection. We take player privacy seriously and ensure that all data processing is carried out responsibly, transparently and securely.

2. Information Collected

waja33 collects personal information from players through various channels during the registration process, platform use and interactions with our services. The categories of information we collect are as follows:

Identification Information:

• Full name as it appears on the identity card (MyKad) or passport
• Date of birth and age information to confirm the player meets the minimum age requirement of 21 years
• MyKad number or passport number
• Current residential address
• Active mobile phone number
• Valid email address

Financial Information:

• Bank account or e-wallet account details (Touch 'n Go, Boost) for deposit and withdrawal purposes
• Deposit and withdrawal transaction records
• Betting history and game records

Technical Information:

• IP address of the device used
• Device type, operating system and web browser
• Access log data and visit timestamps on the platform
• Cookie information and related tracking technologies

3. Purpose of Data Use

All personal information collected by waja33 is used exclusively for legitimate and necessary purposes. We do not process data beyond the scope required to deliver quality services to players.

• Player identity verification and age confirmation (21 years and above) during the account registration process
• Processing deposits and withdrawals through supported payment methods
• Providing access to waja33 games and related services
• Communications relating to transactions, bonuses, platform updates and account information
• Enforcement of Terms and Conditions and prevention of fraud and money laundering
• Compliance with legal requirements and international licensing regulations
• Internal analysis for the purpose of improving services and the player experience
• Customer support and complaint resolution via live chat and email

4. Disclosure to Third Parties

waja33 does not disclose players' personal information to third parties except in the following situations:

• Payment Processors: Authorised payment service providers such as DuitNow, FPX, Touch 'n Go eWallet, Boost and cryptocurrency processors required to complete deposit and withdrawal transactions.
• Legal Compliance: Disclosure to relevant authorities when required to do so by law, court order or applicable licensing requirements.
• Fraud Prevention: Limited sharing of information with security partners for the purpose of detecting and preventing fraudulent activity, money laundering or unauthorised access.
• Service Providers: Third parties contracted by waja33 to provide technical services, such as game providers — who are subject to strict confidentiality agreements.

In all of the above cases, information disclosure is made within a minimum limited scope and recipients are required to respect the confidentiality of player data to the same or higher standard as this Privacy Policy.

5. Data Security

waja33 implements comprehensive technical and organisational measures to protect players' personal information from unauthorised access, disclosure, alteration or destruction.

The security measures we practise include data encryption during transmission and storage, role-based access controls for internal staff, regular security audits, continuous suspicious activity monitoring systems and structured incident response protocols. Player passwords are not stored in a readable format — only hashed values are stored in our systems.

6. Cookies and Tracking Technologies

The waja33 website uses cookies and similar tracking technologies to improve the user experience, ensure the platform functions smoothly and analyse usage patterns.

Types of cookies we use:

• Essential Cookies: Required for basic platform operations, including login session management and account security. These cookies cannot be disabled.
• Preference Cookies: Stores language settings, display format and other user preferences to make returning to the platform easier.
• Analytics Cookies: Collects anonymous aggregated data related to website usage for internal analysis and improvement of waja33 services.

Players can manage cookie settings through their respective web browsers. However, disabling essential cookies may prevent certain platform functions from operating correctly.

7. Player Rights Regarding Personal Data

As a waja33 player, you have the following rights regarding your personal information stored in our system:

• Right of Access: You have the right to request a copy of the personal information we hold regarding your account.
• Right of Rectification: If any information we hold is inaccurate or outdated, you have the right to request immediate correction.
• Right of Erasure: In certain circumstances, you may request the deletion of your personal information, subject to relevant legal and operational requirements.
• Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes at any time.
• Right to Restriction: In certain situations, you may request that we limit the processing of your personal information.

To submit any request relating to the above rights, please contact the waja33 support team via live chat or our support email. All requests will be processed within a reasonable timeframe.

8. Cross-Border Data Transfers

As a platform operating under international licensing, player personal information may be transferred to and stored on servers located outside Malaysia. All such data transfers are carried out ensuring a level of protection equal to or higher than local standards.

waja33 ensures that every cross-border data transfer is conducted based on appropriate legal mechanisms, including binding data processing agreements with all parties involved. The confidentiality and integrity of your data is maintained at every stage of the transfer.

9. Changes to This Privacy Policy

waja33 reserves the right to modify this Privacy Policy at any time based on changes in law, operational requirements or improvements to our privacy practices. Any significant changes will be communicated to players through the following channels:

• A clear notice on the waja33 website's main page
• A notification email to the email address registered to the player's account
• An update on this policy page with a clear effective date

Continued use of the waja33 platform after the effective date of such changes is considered acceptance of the updated Privacy Policy. If you do not agree with the changes, please contact us or close your account before the effective date.

10. Contact Us Regarding Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, the waja33 support team is ready to assist you.

Our support service operates 24 hours a day, 7 days a week in Malay and English. You can reach us via live chat directly on the waja33 platform or through our support email:

We aim to answer all privacy-related enquiries accurately and thoroughly. Information you provide when submitting an enquiry will only be used to respond to that request.